At Historic Tours of America® we work very hard to insure that our guests receive the best tour and treatment in the industry. We believe strongly in our products and stand behind our 100% money back guarantee.  If you were dissatisfied with your tour, we apologize for any unpleasantness or inconvenience that you may have experienced and will be happy to refund your money*.  Your assistance in pointing out our failures gives us the opportunity to improve our products... and hopefully convince you to give us another chance.

It's important to note that all Historic Tours of America® tickets are good for 6 months from the date of purchase.  If you purchased tickets and were simply unable to use them, you can keep your tickets and use them on a future visit, or give them as gifts (and you'll also avoid any price increases).

Refunds for tickets purchased at a ticket booth.
Customers requesting a refund for a ticket that has been purchased at a Historic Tours of America® ticket booth are required to mail their used or unused ticket(s) with a brief explanation to:

Historic Tours of America®
Attn: Guest Relations
PO Box 1237
Key West FL  33041-9965

Refunds for eTickets purchased through our Website.
Customers requesting a refund for an eTicket purchased through our Website are required to complete the eTicket Request Form. Customers will need to provide the following information from their eTicket or invoice: Ticket User First Name, Ticket User Last Name, Ticket User email address, and the eTicket Order ID.

Click here for the eTicket Refund Request Form.

Your refund request will be answered and processed promptly.

For questions regarding standard Historic Tours of America® "booth purchased" tickets please contact
guestrelations@historictours.com

For questions regarding Historic Tours of America®  eTickets please contact
refunds@trustedtours.com

*Reservation Based Tours/Attractions.
Reservation based tours or attractions are subject to "limited seating" and "times certain" policies and therefore do not fall under the Trusted Tours and Attractions sm Guarantee program. However, in the event that you are dissatisfied with your purchase of a reservation based tour or attractions we will make every effort to work with you and the product supplier to determine if a fair solution can be met.