A guide to history, events, tours, and attractions in Boston, Key West, San Diego, St Augustine, Savannah, and Washington DC...
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HISTORIC TOURS OF AMERICA
The Nation's Storyteller
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1-888-912-8687 (TOUR)
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Customer Service Center
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  Need help? You've come to the right place. Find immediate answers to your questions in one of the categories below... or contact us directly.  
   
 

Top Questions

How does the Old Town Trolley tour work?

Do I need a reservation?

What age qualifies for a Child ticket?

Can you accommodate handicapped passengers?

How can I rent a Trolley or the Conch Train for my Group?


Refunds

How can I get a refund for my ticket?

I could not use my Ticket. What should I do?
All Trusted Tours & Attractions etickets are good for 6 months from the date of purchase. If you purchased tickets and were simply unable to use them, you can keep your tickets and use them on a future visit, or give them as gifts (and you'll also avoid any price increases).

 

Frequently Asked Questions

Go to Frequently Asked Questions.

 

Privacy Policy

Go to Privacy Policy information.

 

Website Terms of Use

Go to Website Terms.

 

Customer Service

Tour/Attraction Assistance
1-888-912-8687 (TOUR)

Write to Us:
Historic Tours of America, Inc.
Attn: Guest Relations
201 Front Street
Key West, Fl 33040

 
     
     
 

Top Questions


How does the Old Town Trolley tour work?
The Old Town Trolley Tour is fantastic way to discover the best of Boston, Key West, San Diego, Savannah, St. Augustine or Washington DC. The Trolley tour is fully narrated by expert guides well versed in the history, legend and lore of our cities. Passengers can get on and off at any of our conveniently located stops as they complete one continuous loop. Our Trolleys come by each stop approximately every 20 -30 minutes. Depending on the city, the Old Town Trolley tour varies from 90 to 120 minutes in length. The tour does not require reservations. Operating hours are from 9am to 5:00pm daily (this may vary by city and season).
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Do I need a reservation?
The majority of our tours board approx. every 20-30 minutes and do not require reservations. However, reservations are required on the following tours and can be made by calling them directly:

Boston: Ghosts & Gravestones and Chocolate Tour; Key West: Holiday Tour and Ghosts & Gravestones; San Diego: Holiday Tour, SEALS Tour, and Ghosts & Gravestones; Savannah: Ghosts & Gravestones and Paula Deen Tour; St. Augustine: Ghosts & Gravestones, Chocolate Tour and Holiday Tour; Washington DC: Monuments by Moonlight, Sunset Tour and DC Ducks.

If you need to cancel or change your tour reservation, you are required to do so 24 hours in advance. No cancellations or refunds will be made 24 hours prior to tour departure.
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What age qualifies for a Child ticket?
Ages vary. When purchasing tickets, Please refer to the specific tour or attraction details for Ages and/or Restrictions. Back to top.


Can you accommodate handicapped passengers?
Yes. Please phone in advance so that we may best accommodate you. Our toll free number is 1-888-912-8687 (TOUR).
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How can I rent a Trolley or the Conch Train for my group?
The Historic Tours of America Group Sales office can give you information on groups and renting our vehicles for special events. They can be reached at 1-888-912-8687 (TOUR).
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Buy Online & Save
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Save up to 20% on selected Tours and Packages! We have a 100% satisfaction guarantee* with our print and purchase eTickets.thick line

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NEW MUSEUM OPEN
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Buy your Boston Tea Party Ships & Museum tickets online and reserve your spot today! Museum now open.
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E-Newsletter Signup
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To sign up for the Historic Tours free Enewsletter where you'll receive the latest news and the opportunity to win prizes, go to:
Historic Tours Enewsletter.
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Locals Ride Free
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Residents can take advantage of our attractions and tours for FREE when accompanied by an adult paid guest with our Hometown Pass.thick line

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Connect with Historic Tours for exclusive promotions, videos & more. Go to: Historic Tours Social Media
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Groups & Charters
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We offer discounted rates for charters,
group ticket sales and special events.
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Groups and Charters
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FAQs
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For answers to our most frequently asked questions, go to:
Questions
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Historic Tours of America ® 201 Front Street, Key West, Florida 33040 • Phone: 1-888-912-8687 (TOUR) • Copyright © Historic Tours of America ®
Old Town Trolley Tours, Transportainment and Boston Tea Party Ships & Museum are registered trademarks of Historic Tours of America® .
Ghosts & Gravestones, Frightseeing and Boston's Original Chocolate Tour are registered service marks of Historic Tours of America®